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iHeavy Insights 69 – Fewer Moving Parts

Sean Hull — Wed, 07 Jul 2010 13:00:57 +0000

In this month’s newsletter we talk about the advantages that come from simplicity in design. This holds true for extreme sports like sky diving or rock climbing, as much as it holds for user interface designs on smartphones like the iphone, or internet infrastructure and operations.

iHeavy Insights 67 – Golden Rule In Business

Sean Hull — Sat, 01 May 2010 13:00:13 +0000

If you’ve ever worked with someone who is more on the abrasive side, you probably know how unpleasant it can make business. The truth is when it comes to the people you work with everyday, it’s important to be a great person to work with. This doesn’t mean not speaking your mind, but it means doing so in a way that doesn’t step on toes. A pleasure doing business with you – carries more weight than we might often think.

Newsletter 67 – Golden Rule In Business

iHeavy Insights 66 – Needs & Wants

Sean Hull — Thu, 01 Apr 2010 13:00:24 +0000

Customers and consultants often have wildly different views of a business solution. Consultants may see the devil in the details, how all the gears line up, and what each piece does. The customer very clearly sees their business needs. The trick is for the consultant to be able to translate needs to wants, and articulate that solution in a way that expresses the value to the business. All that, and without getting tripped up on complex jargon, and too much technical detail.

iHeavy Insights 66 – Needs and Wants